Lowongan Kerja Customer Service
Memberikan layanan/fasilitas rekening, menjelaskan info terkait produk & memberikan referral. Melakukan cross selling produk/layanan tertentu.
Candidate must possess at least Diploma, Bachelor's Degree in Engineering (Civill, Electrical, Electronic, Industrial, Marine, Mechanical) or equivalent.
Conduct an audit on current processes to develops process improvement on customer care operation. Monitor key metrics such as CSAT, SSAT, NPS, PSAT, and other
Bertanggungjawab dalam melakukan kegiatan pemasaran produk tabungan dan deposito di Kantor Cabang. Bertanggungjawab atas pencapaian target produk tabungan dan
Memiliki kemampuan komunikasi yang baik via chat atau call (bahasa indonesia yang benar). Berkomunikasi dengan klien dan pelanggan mengenai pengalaman mereka
Diutamakan Memiliki Pengalaman sebagai Customer Service Min. 1 Tahun.
Experience min. 1 year in customer service live chat E-commerce. Have a good communication in writing and speaking.
Co ordination with Warehouse, Finance Sales, customers, Logistics etc.
Ensure customer satisfaction and provide professional customer support. Providing feedback on the efficiency of the customer service process.
Must be customer service and result-oriented. Requires a minimum of 2 years' experience in a customer service environment. Ability to work under high pressure.
Provides support and feedback to definition of improvement projects and commitments requiring a thorough understanding of customer service practices and
Love to provide an excellent service to the customers in a good way. Experienced in managing Customer Service as Lead/Manager/SPV min. 2 years.
Build strong and lasting relationships with customers and provide second-to-none customer service. Previous customer service experience in logistics and supply
Memberikan layanan/fasilitas rekening, menjelaskan info terkait produk & memberikan referral. Melakukan cross selling produk/layanan tertentu.
As a point contact for any Logistic & shipping related issues. Collaborate with order processing, purchasing, supply chain to reslove issues they may face.
